virus / Malware removal & Tune-up
Is your system misbehaving all of a sudden? Did you get one of those scam calls and follow their instructions or give them any information? We can help. We’ll use our custom suite of tools to ensure your system is free of any viruses, malware, or remote access software and safe to use into the future. When we’re finished it’ll not only be super secure, but faster than ever with advertisement free browsing with Mozilla Firefox (and/or limited ad blocking in Google Chrome).
liquid spill CLEAN-OUT
Laptops are like magnets for drinks. We'll disassemble your machine, clean all of the individual internal components, and do our best to breathe new life into your otherwise dead computer. If we're successful you're looking at $295 plus parts.
screen replacement
Computers travel with us everywhere nowadays, and accidents are bound to happen. Come on by if your laptop's screen is broken and have it looking as good as new again for $245 plus our parts cost!
Board-level repair
We’re one of the only repair shops in the Pacific Northwest that offers these in-depth repairs! We’ll get your device under a microscope, perform circuit analysis, reconstruct damaged areas, replace failed components, and save you money! BLR starts at $345, is billed in full only if we’re successful, and always includes a full hardware and software treatment to be sure your computer comes back to you as good as new… or even better!
In-house BLR is only available on limited devices, in limited circumstances, at our discretion.
Failed hard drive replacement
Hard drives fail all the time - it's the most common problem we see. We'll replace your bad drive with a new physical drive or solid state drive (your choice), clone the drive if possible or reinstall the operating system. Simple data recovery is included, but we’ll reach out if anything gets complicated. We’ll also give it a full virus removal and tune-up for free!
IN-HOUSE DATA RECOVERY
We offer the least expensive data recovery around. If we can get your data back you're looking at $195 to start with a maximum cap of $295 in most circumstances, sometimes plus parts. In the case of partial recoveries, we’ll discuss what we've recovered before you decide to pay for it.
OTHER COMMON SERVICES
New computer set up and data transfer
Broken charging ports and soldering jobs
Hinge replacement / structural damage
Custom desktop (re)builds for gamers, offices, multimedia professionals, and casual users
Fresh installs, OS upgrades, and boot repairs
Memory, CPU, and other hardware upgrades
Remote follow-up troubleshooting
... and much more. Don’t see it? Just ask!
Additional Details
We offer three pricing tiers for labor: $195, $245, and $295. Parts are additional.
The majority of repairs fall into the $245 tier.
We take a $65 deposit when you drop your system off that will be deducted from your final charge.
We strive to repair any tech that we can, but some things are simply too old, too obscure, or would need parts that are no longer available. If we’re unable to assist with repairs, we may suggest data recovery and replacement instead. As a rule of thumb, we can help with most computers made within the past decade.
We do not fix phones, tablets, or printers (sorry!).
It’s best to plan on a turn-around of about a week after you drop off your system.